This policy applies to EstateFlow plans sold by IfStatic Technologies Pvt Ltd. Every new agency gets a 14-day free trial first, so you can try EstateFlow fully before paying anything.
Stopping your plan
- Each payment covers the month or year you chose. Plans don't renew by themselves, so there is nothing to cancel: if you don't pay again, your plan ends on its last paid day and you are not charged again.
- After that your account becomes read-only. Your data stays available to view and export, and everything comes back when you pay for a plan again.
Refunds
- Charged by mistake: if you were charged twice for the same plan, we refund the extra charge in full.
- Yearly plans: if you ask for a refund within 7 days of paying for a yearly plan, we refund it in full.
- Service problems: if EstateFlow was unavailable for a long stretch because of a problem on our side, write to us and we will refund or credit the affected time.
- Apart from the cases above, payments for a monthly plan, or for a billing period that has already started, are not refunded for the unused part of that period.
Changing plans
- Moving to another plan takes effect the day you pay for it, for a full month or year at that plan's price.
- Days left on a paid plan aren't lost. They are converted by value into extra days on the new plan (the rest of a free trial isn't added). For example, 15 days left on Starter (₹999 a month) become 6 extra days on Growth (₹2,499 a month).
- Paying again for the same plan before it ends adds the new month or year after your current end date.
- When you move to a smaller plan, bring your team and leads within its limits.
How refunds are paid
Approved refunds go back to the card, UPI account or bank account you paid with, within 7 working days of approval. Your bank may take a few more days to show it. We issue a credit note for every refund.
Asking for a refund
Email contact@ifstatic.com with your agency name and the invoice number. We reply within 2 working days.
IfStatic Technologies Pvt Ltd, Centurian Park, O2 Valley, Greater Noida West, Uttar Pradesh 201009, India. Phone +91 84487 84942.