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Delete your EstateFlow account

How to delete your account in the EstateFlow app and web dashboard, or all of your agency's data, and what happens to it.

Effective

EstateFlow, the Android app for agents and the web dashboard for agency owners, is run by IfStatic Technologies Pvt Ltd. This page explains how to ask us to delete an EstateFlow account. Deletion is permanent, so we check that the request comes from the account's owner before we delete anything.

If you use the app as an agent

Your EstateFlow account was created by your agency, and the leads and calls in it belong to your agency.

  1. Stop access now: ask your agency's admin to deactivate you on the Team page of the dashboard. You are signed out of the app and can't sign in again.
  2. Delete your account: email contact@ifstatic.com from the email address on your account, with the subject Delete my EstateFlow account and your agency's name.
  3. We reply to confirm, and delete your account within 30 days.

If you own an agency account

  1. Keep a copy first, if you want one: export your leads from the dashboard (Leads, then Export).
  2. Ask us to close the account: email contact@ifstatic.com from the owner's email address, with the subject Close my EstateFlow agency account and your agency's name.
  3. We reply to confirm, and delete the agency account, everyone's accounts in it and all of its data within 30 days.

You can also call or WhatsApp us on +91 84487 84942. We will still ask you to confirm by email.

What we delete

  • Your account: your name, email address, phone number, password, profile and the devices you signed in on.
  • When an agency account is closed, also: its leads, contacts, call logs, notes, follow-ups, properties, photos, videos, shortlists, imported files and team settings.

What we keep, and for how long

  • Agency records: when only an agent's account is deleted, the leads, calls and notes they added stay in their agency's account, because they belong to the agency.
  • Invoices and payment records: kept for as long as Indian tax and company law requires.
  • Backups: overwritten on a rolling schedule, so deleted data leaves them within 35 days.

Deleting only some data

People with permission can delete individual leads and other records from the app or the dashboard at any time. To ask us to delete specific data about you without closing an account, email contact@ifstatic.com. If you are an agency's client, please ask that agency first; we will help them. Our privacy policy has the details of what we collect and why.